Why Choose Hexworks
This is a good question! Because there are lots of good companies out there that build custom computers and we are happy to be part of an industry with good healthy competition. But we believe that we stand out amongst all of the others, below are a few reasons why.
At Hexworks we aren’t just sales people trying to earn commission, we give honest advice and produce the best possible configuration to suit your budget or specific requirements, it is our mission to build long term relationships with all of our customers in the hope that they favour us with their business in the future.
Extensive Testing Process
After your new Hexworks high end computer is built it under goes a series of performance based tests, we stress all of the components inside the PC for at least 24hrs to make sure its 100% reliable. We monitor system temperatures during this process to make sure the cooling system is working.
Hand Picked Components
As a custom computer builder Hexworks offers its customers the best range of components handpicked for their quality, performance and reliability. Over the last few years it has become apparent to us that more and more low quality components are being released into the market, but you can be confident in the knowledge that all of the items we sell have been extensively tested benchmarked and researched thoroughly. After we add a component to our portfolio we continue to evaluate it overtime and if we think something is underperforming we will stop selling it. If you are looking for a specific component and it isn’t listed in our portfolio please let us know as we can look into special order options to suit your requirements.
Every Hexworks PC has lifetime technical support, this is provided by the same people who build the systems here in the UK, not from a non-technical call centre somewhere. If you have a problem with your custom PC and we don’t know the answer, don’t think you are on your own, we will research the problem and come back to you with a solution. Our technical support is intended to cover hardware issues, we do however make every effort to assist you in working with software problems. All of the custom computers we supply come with a recovery USB image to restore the operating system back to the way it was when we supplied it, also we either backup the bios settings or provide you with screen shots of any settings we may have changed.
Over 70 point quality assurance process
Once your order is placed the quality assurance process is started, every system undergoes our multi point QA process, and is stress tested for at least 24hrs to ensure its reliability, to ensure nothing gets overlooked we have a comprehensive checklist to step our technicians through the build process.